TSS provides high quality cost effective maintenance for many phone systems, our engineers are highly qualified, with many years experience in the communication business; we offer nationwide support tailored to the needs of every business.
TSS ltd is able to deal with every aspect of business communications systems
 Including:

• Free Technical help line
• Maintenance
• Installation
• Shifts and changes
• Upgrades
• Least cost routing
• Consultation services
• Disaster recovery
• Training

The new bread of modern complex systems needs the highest level of professional maintenance. TSS engineers have the expertise to provide every customer with total satisfaction; from fault diagnosis to system management we have the skills to provide your business with first class support with big savings compared to others!

Our help line can identify most problems by remote diagnostics and in many cases solutions can be implemented immediately without a site visit; and don't forget you'll almost certainly talk to an engineer right away!

Where a site visit is required it will be undertaken in line with the category of maintenance cover that is chosen; we'll endeavor to at all times to do our best to fix problems as fast as possible so you'll receive prompt attention and consideration...

We provide a scaled maintenance structure and although critical to many customers, some prefer to select none contract arrangements with us. Well unlike others, that’s no problem, we'll work just as hard for you and not charge the earth for callouts and fault finding…
For our standard maintenance cover we provide the following service arrangements  
Category A

• Monday to Friday: 9.00am - 5.00pm
  (bank holidays excluded)
• System failure in excess of 20%:
  4 working hours response
• Minor system faults:
  16 working hours response

Category B

• Monday to Saturday: 9.00am - 5.00pm
  (bank holidays excluded)
• System failure in excess of 20%:
  4 working hours response
• Minor system faults:
  16 working hours response

Category C

• 365 days a year, 24 hours a day without exception
• System failure in excess of 20%:
  4 working hours response
• Minor system faults: 16 working hours response

Category D

• Monday to Friday: 9.00am - 5.00pm
  (bank holidays excluded)
• Any level of system failure: 4 working hours response

Category E

• Individually tailored solutions including mixed cover across multiple sites and even Pay As You Go 24 hour cover
• Any level of system failure: 4 working hours response

For details of our maintenance options please get in touch... Also we will gladly discuss your support needs and provide a bespoke solution for you at no extra cost... simply give us a call tell us what you'd like and we'll do our best to provide it...

e:info@techss.co.uk

t;0870 1705900