Information on Siemens Communications

The UK's leading communications supplier, offering a full choice of technology, service and security solutions from simple telephony through to full networking outsourcing, incorporating Customer Relationship Management and e-business environments.

Siemens Communications delivers a market leading portfolio of products and solutions for Enterprise customers. The portfolio is designed to meet the requirements of businesses from SME to global organisations.

The HiPath 3000 Real-Time IP System is a native IP system that provides full support for circuit-switched trunks and stations with outstanding investment protection. HiPath 3000 Real-Time IP System leverages traditional feature richness and reliability with flexibility of IP communication.

Available in multiple modes, HiPath 3000 may be deployed as the following:

  • A stand-alone real-time IP system for small to medium size enterprise sites
  • A fully survivable media gateway in larger real-time IP systems
  • A stand-alone gateway for interworking with legacy systems

HiPath 3000 provides businesses with real-time IP communication without compromise of features or applications. The HiPath 3000 is designed specifically for single or multi-site enterprise sites that require affordable, practical choices for implementing voice and data applications. HiPath 3000 provides the freedom to meet the needs of users and budgets with technology that makes sense for the future.

Choices
  • Support for IP and legacy communications all within a single box
  • Three different gateways optimised for specific business needs
  • Meets communication needs with a comprehensive family of workpoints
Evolution
  • Single HiPath 3000 can be easily upgraded to work within a HiPath 5000 Real-Time IP System
  • Support for TDM and IP devices allows migration to IP when business requirements arise
  • HiPath applications can be leveraged from a circuit-switched environment for use on a pure real-time IP system with seamless integration
Value
  • System design supports higher scalability
  • Support for leading APIs such as TAPI and CSTA allow for smooth integration with third party applications
  • Built-in router provides enterprise sites cost effective toll bypass networking
Benefits
  • Reduce costs by routing voice calls over your data network and connecting remote and traveling employees to the IP network
  • Reduction in capital, network, and operating expenses - single backbone for voice/data
  • Supports versatile selection of workpoint clients: optiPoint 600 office, optiPoint 500 family of digital telephones, optiPoint 400 family of IP telephones, plus optiClient 130 PC soft clients


Being able to disseminate information quickly, adapt well to meet new demands and create a sustainable information structure for employees and customers – all of these are indispensable criteria, particularly for small to medium-sized companies. Without the help of a modern communication solution, it’s quite a balancing act to consolidate the growing basis and remain competitive at the same time. The Siemens Real Time IP system HiPath 3000 creates a foundation for the gradual upgrade to a high-performance, secure and expandable communication infrastructure, which extends a range of vital advantages to medium-sized companies in particular. Get the best of both worlds, even in mixed system environments: innovative IP applications like real-time communication over IP networks and versatile mobility solutions, combined with the high fault tolerance and rich features typical for classic telephony systems.
Due to the numerous connectivity options, HiPath 3000 can also be used as a fail-safe gateway for the HiPath 5000 Real Time IP system.

 

High cost-efficiency and quicker return on investment

You will soon notice positive differences when using HiPath 3000 as a communication system for your company. One example is the reduction of operating costs thanks to least cost routing (LCR). Another is the higher added value because your existing basis is being used more efficiently, resulting in acceleration of work sequences and reduction of communication costs. The extensive range of workpoint clients and applications adds another string to your bow. Those who spend a lot of time on the telephone will be glad to learn of the relief that working without discontinuation of media brings. Your customers will also appreciate this as they can reach their specialised contact partner at all times.

High-performance, flexible communication solution

Challenges are redefined everyday, particularly in difficult economic times. Your company requires a sustainable, forward-looking solution if it wants to stay afloat amid changing circumstances. Additional branches or subsidiaries can simply upgrade to HiPath 5000. Existing HiPath 3000 systems are integrated as gateways in the HiPath 5000 solution. With HiPath 5000, up to 1000 users and 32 HiPath 3000 network nodes can be centrally administered. As you see, you are also strategically better equipped for the future with HiPath 3000.

Catering for all demands

The most important capital you have are your employees. In order for them to develop their full potential, they need efficient tools to support them in their work. With useful applications such as the HiPath Xpressions Unified Messaging solution for processing e-mails, voice messages and faxes, customer wishes are received and dealt with in a quicker and more efficient manner. HiPath ProCenter makes Customer Relationship Management a reality.

Whether you are at your desk or in transit, the benefits of using advanced optiPoint family Clients and Gigaset handsets of a HiPath Cordless solution are immediately obvious. A high level of user-friendliness, simple user prompting and the right features at every workstation transform the telephones into high-performance workpoints. And it’s not always hardware: with optiClient 130, the telephone comes as software on your PC and offers an array of further applications.

Something for everyone

Your company’s orientation determines how you rank the criteria for choosing your communication solution. Whether your focus is on a large sales force (mobility), high inbound or outbound (CRM), or the options available for networking, you are on the right track with HiPath 3000 as your foundation. Multifaceted applications make HiPath 3000 a flexible platform for customer and branch-specific solutions.




 
Overview

Systems
> Siemens
> Panasonic
> Convergence

Peripherals
> Voicemail / Auto Attendant
> Digital Wireless Telephony
> Voice/call Recording
> Call Logging Software
> Audio Marketing - On Hold
> Voice and Data Cabling
> VoIP

Services
> Maintenance
> Independant Testing
> New service

Support